Privacy Policy

Last Updated: May 12, 2025

Your privacy matters to us. This Privacy Policy outlines how Planet-Hosts collects, uses, stores, and protects your information.

1. Information We Collect

• Personal Information: Name, email, billing address, phone number
• Account Data: Login credentials, service history, user preferences
• Technical Data: IP address, browser type, device info, location
• Payment Info: Processed through third-party gateways (e.g., PayPal, Stripe)

2. How We Use Your Data

• To deliver and maintain your hosting and design services
• To communicate account and billing updates
• To improve service performance and customer support
• To comply with legal obligations

3. Cookies & Tracking

We use cookies to enhance user experience, track session data, and monitor analytics. You can control cookie usage via your browser settings.

4. Sharing of Information

We do not sell or rent your data. We may share your data with:

• Payment processors
• Legal or regulatory authorities when required
• Trusted partners for email or marketing (opt-in only)

5. Data Retention

We retain your data as long as you have an active account or as required by law. You may request deletion of your data by emailing us.

6. Security

We implement industry-standard encryption and firewalls. However, no method is 100% secure, and we cannot guarantee absolute protection of your data.

7. Your Rights

• Access the personal data we hold about you
• Request correction or deletion
• Withdraw consent where processing is based on it
• File a complaint with a privacy regulator

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@planet-hosts.net