Frequently Asked Questions

First, check if the power cable is securely connected. Try a different outlet or power strip. If it's a laptop, make sure the battery is charged by plugging it in for 15-30 minutes. If you see lights but no display, the issue may be with the screen. If nothing works, bring it to our shop for diagnosis.

Common causes include too many startup programs, low disk space, malware, or insufficient RAM. Try restarting your computer, closing unused programs, running antivirus software, and freeing up disk space. If the problem persists, we can perform a full diagnostic and tune-up.

This can be caused by overheating, failing hardware (RAM, hard drive), driver issues, or malware. Check if your computer is overheating (fans working?), run memory diagnostics, and scan for viruses. If it continues, we recommend bringing it in for professional diagnosis.

Signs include: battery draining quickly (less than 2 hours), laptop only works when plugged in, battery swelling, or Windows showing "Consider replacing your battery" warning. We can test your battery and replace it if needed.

Yes! We replace laptop screens for most makes and models. Bring your laptop to our shop and we'll provide a quote. Most screen replacements are completed within 24-48 hours.

Unplug the power cable, wait 30 seconds, then plug it back in. Check if the outlet works with another device. Look for a blinking light indicating power issues. If it still doesn't work, bring it to us for repair - we service all gaming consoles.

Yes! Overheating is usually caused by dust buildup or failing thermal paste. We offer professional console cleaning and thermal paste replacement. This typically resolves overheating issues and extends your console's life.

Absolutely. We repair disc drives for all consoles including PS5, Xbox Series X/S, PS4, and Xbox One. Common issues include disc read errors, ejection problems, and grinding noises. Bring it in for diagnosis.

For connection issues, try resetting the controller and re-pairing it. For stick drift, we offer professional controller repairs including analog stick replacement. We also sell refurbished controllers.

Most repairs are completed within 24-48 hours. Complex issues or parts orders may take 3-5 business days. We'll provide an estimated timeframe when you drop off your device and keep you updated throughout the process.

Yes! For simple issues like screen replacements, battery swaps, or quick diagnostics, we often offer same-day service. Call ahead or mention you need rush service when you drop off your device.

Our standard diagnostic fee is $40. This fee is waived if you proceed with the repair. The diagnostic includes a full assessment and detailed quote for any recommended repairs.

Yes! All repairs come with a 90-day warranty covering parts and workmanship. This does not cover accidental damage, liquid damage, or user error after pickup. See our Warranty Policy for full details.

We accept cash, credit/debit cards, PayPal, Cash App, and Apple Pay. Payment is due upon completion of the repair.

Both! Walk-ins are welcome during business hours. However, appointments are recommended to ensure shorter wait times and immediate technician availability. Book online or call us.

We take every precaution to protect your data. However, we always recommend backing up important files before any repair. We are not responsible for data loss, so please backup before bringing your device in.

Yes, we offer data recovery services for failed hard drives, SSDs, and other storage devices. Success depends on the type and extent of damage. Bring it in for evaluation and we'll provide a quote.

Absolutely. We offer virus and malware removal services. We'll clean your system, install/update antivirus software, and ensure your computer is secure. Most virus removals are completed same-day.

Yes! We can check if your computer meets Windows 11 requirements and perform the upgrade. We also offer fresh Windows installations if your system is slow or corrupted.